​​​Erick Burt Carrión​ Rivera

Medical Device Support Specialist 

October 2019 - PRESENT

 

In my current role as a Device Support Specialist (DSS) at Novocure, I assist patients beginning their therapy by handling technical questions and troubleshooting equipment issues. I organize and conduct training for patients and caregivers on our devices, manage equipment inventory and logistics—including shipping logistics specific to Puerto Rico—and ensure the return of materials at the end of therapy. I am also responsible for visiting and maintaining contact with healthcare providers. Additionally, I support patients after hours, participate in the Non-English Speakers Task Force and the company's Inclusion Council, and was honored with the Courage Award in 2021 for my excellence at work. My role also involves thorough administrative documentation in CRM/SAP, managing patient visits, and collaborating with internal and external partners.

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Early Intervention Specialist, Alliance for Living

August 2017- October 2019

 

1. Provided clients with a comprehensive explanation of HIV, AIDS and STD’s and its implications via the program’s policies and procedures. 

2. Obtained and maintained certification to conduct HIV rapid tests. 

3. Completed an accurate risk assessment with the client and thoroughly explained the implications of risk behaviors in regards to HIV infection. 

4. Provided emotional support, counseling, crisis intervention, and advocacy for clients throughout the process of testing for HIV infection.

5. Provided PrEP information and refferals.  

6. Provided client with all aspects of post-test counseling, including but not limited to: actual test results, direct referrals, counseling and emotional support.  

7. Refereed all clients testing HIV positive and those at high risk for HIV infection for proper medical care follow-up as delineated by the program. 

8. Maintained accurate up to date client records and submitted proper documentation to Program Supervisor. 

 9. Submitted statistical/narrative reports as required to the Program Supervisor for review. 

10. Regularly attend and actively participated in staff meetings and staff training sessions. 

11. Promptly reported to Program Supervisor any incidents, or conflicts with the clients, or difficulties in accessing clients to resources. 

12. Advocated and interpreted for clients as needed. 

13. Responsible for conducting outreach with the entire team. This includes, but not limited to; Canvassing multicultural neighborhoods, bars, housing projects, clubs, dance halls, churches, welfare offices, etc., to inform high-risk individuals about HIV/AIDS and STI prevention and available services.  

14. Kept abreast of all updated HIV/AIDS and STD information and attended all mandated trainings. 

15. Complied with all confidentiality regulations and universal precautions for health care workers. 

16. Properly stored and disposed of all bio-hazardous materials as dictated by Connecticut Health Department. 

17. Maintained a good driving record and up-to-date driver’s license in order to perform mobile duties, as applicable. 

18. Successfully met work-plan goals.  

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Sales Lead, Things Remembered 

April 2017-2018

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Responsibilities (Essential Functions)
• Strategic Customer Service to Enhance Sales
• Use selling techniques to enhance sales, such as: selling add-on sales and showcasing engraving information to customers to achieve store and individual sales goals. 
• Ensure a high-quality customer service experience; making product and personalization recommendations consistent with the customer's expectations.
• Articulate product knowledge to customers; be the gift expert.
• Responsible to be a role model for the sales teammates and demonstrate the standard for customer experience 

Store Operations
• Proficient in basic skills of store operations to include: engraving, completion of all register transactions, and equipment maintenance. 
• Participate in store activities such as stocking, inventory, processing incoming and outgoing merchandise shipments, housekeeping, and display sets. 
• Responsible for LP measures of security and safety at all times while working. 
• Work single coverage; maintain awareness to drive business and deliver results. 
• Responsible to open and/or close the store on their shift, including locking and unlocking the store. 
• Accountable to open registers, to balance cash daily, create nightly bank deposits 

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Youth Organizer F.R.E.S.H New London

​February 2016 - August 2017

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As the FRESH Youth Organizer I coordinated and facilitated the FRESH youth programming that educates, trains, engages and empowers youth as part of the organizations mission driven food work. FRESH programs teach young people to build work, life and leadership skills and to use these skills to be part of making trans formative change in our local food system and our communities. I am dedicated to the development and implementation of experiential education that engages youth in the “how and why” of FRESH New London’s mission and connecting youth to food system change opportunities in the community. 

Primarily responsible for connecting youth to the practical agricultural and community work of building a just food system, educating each other and the general public about issues and opportunities within the local food movement and being advocates and ambassadors of a better food system in our community.

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Project Development Coordinator. University of the Sacred Heart.

​2015 - 2016

 

Implemented a Student Support Program on campus directed at
students who are confronting financial limitations that may hinder their possibilities for
completing an academic degree by providing assistance with access to food and
personal items, lodging, work opportunities, improving life and work skills.

 

Replenishment. Bath & Body Works.

​2014-2016

 

As a replenishment associate I was responsible for ensuring proper maintenance of store inventory. This included replenishing items that have sold out on the sales floor and clearly marking price changes on items. Also as a replenishment associate I spent much of my work time working in the backroom of the store, receiving and processing items as they arrived and preparing them for the sales floor. This included performing tasks like putting security tags on merchandise and verifying that the correct number of items arrived in each shipment. I also created with other associate product displays to promote store sales, promotions and special product offerings.

 

Founder & Community Organizer. Hearing Youth Voices.

​Summers of 2012 - 2014

 

As a community organizer at Hearing Youth Voices I performed community organizing tasks such as:

-Mobilized members for meetings and hearings.
-Organized community outreach events.
-Developed volunteer outreach plans, supervised activities and maintained volunteer database.
-Assisted in organizing and implementing publicity.
-Updated constantly media contacts database.
-Coordinated outreach and distribute publications.
-Provided leadership trainings for member groups and community members.
-I was primarily responsible for working with member groups.
-Provided organizational assistance and support.
-Managed organizational communications, assisted by all staff.
-Edited and published weekly newsletter.
-Assisted with layout of organizational publications.
-Assisted with website updates.
-Represented the organization at meetings as necessary.
-Helped to mplement the strategic plans.
-Assisted organization with special fundraising events.
-Assisted staff with organizational projects and campaigns.

 

Director. Josè "Pepin" Mendez Art Gallery.

2013-2015

As the Director of Josè "Pepin" Mendez Art Gallery I performed various task,

such as:

 

-Ensured the smooth day-to-day running of the gallery.
-Maintained ongoing promotion and advertising of the gallery.
-Assessment and selection of artwork.
-Oversaw the type of artwork sold, if any.
-I planned, organized, presented and marketed exhibitions and shows, including responsibility for public relations for such events.
-I worked closely with individual artists, developing relationships with new artists, and extending relationships with established artists from the gallerys artist record.
-Promoted exhibitions and work by individual artists. 
-Curating shows in cooperation with artists and professionals. 
-Arranged security services for the gallery and for the artist when arriving at the gallery. 
-Organized equipment and ensured correct installation of the artwork.
-Negotiated with other gallery managers and curators from other galleries to arrange for loans.
-Developed client lists by notifying potential clients of particular works and exhibitions, according to their stated interests.
-Extending the client database.
-Liaising with visiting artists and negotiating sales.
-Cataloguing acquisitions and keeping records and archives.
-Developing and updating the gallery website.
-Promoting and selling artists' work, through both exhibitions and personal contacts.
-Keeping up to date with industry developments and market trends.
-General administration, budgeting, finance and accounts.